Remote IT Support Services In Tasmania

Oz Click IT Solutions focus on Customer Satisfaction

IT Managed Services

Oz Click IT Solutions helps business grow by taking care of all their IT needs such as Refreshing the Devices , Disposing the End of Life Assets , Windows 7 – Window 10 Migration , Micrsoft Teams Support , Work from Home Soluions , On Site Support , Desk Management , Meeting Room Upgrades , Desk Move and alignment , Agile Desk Functioning , Office 365 Solutions, Online Backups , Exchange Solutions , Infrastructure On Site Support, Voip Phone Support, Security Model for Business , Asset Upgrade Options avaialble on request – Lease or owned options

Service
Areas

Key features at a glance

24×7 monitoring and management of infrastructure and IT estate is included as standard with our remote IT support.

    • Inclusive remote support
    • Service Desk hours 7.30am to 6.30pm daily
    • Self-service client Service Hub (desktop and mobile)
    • Tailored to suit your unique business requirements
    • Remote IT Support services nationwide
    • Bespoke 24×7 monitoring & management
    • Access to industry-leading systems & tools
    • Monthly reporting for full transparency
    • Dedicated Account Manager
    • No hidden costs
    • High rate of first-contact resolution
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  • VPN configuration for secure remote access to corporate networks
  • Multi-factor authentication (MFA)
  • Email and web filtering
  • Hardening home networks
  • Remote patching, updates, and antivirus configuration
  • Remote IT Support Services
  • Remote PC support services
  • Linux remote support
  • Remote helpdesk support
  • Remote desktop support services
  • Online remote support
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Our Remote IT Support Services cover:
✔ Remote desktop support via remote takeover to resolve tech problems contact-free
✔ Self-service portals to launch support tickets and monitor their status
✔ Remote support for patching and updates rolled out to workstations, mobile devices, tablets, applications, and hardware
✔ VPN configuration to ensure secure remote support and communication
✔ Secure remote solutions to safeguard remote workers connecting from home

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Remote Technical Support
Remote Helpdesk Support
Contactless Device Set-up
Remote Technical Support Services
Most IT support tasks can be accomplished remotely including:

Rolling out patches and updates
Support ticket submission and issue resolution
Software installs
Firewall updates
Remote PC support services

 

 

    We usually respond in 60 minutes or less. If you require service urgently, please call us!

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